• Requirements

Service

The Service Excellence Platform from sqanit helps service teams maximize the efficiency and quality of their services.

Our solution not only saves your employees time but also provides digital support that offers a competitive edge.

Leverage data and analytics.

Take your quality management to the next level. Analyzing product data from various devices on our platform provides valuable insights, allowing you to identify patterns and trends in your products and take appropriate action.

With the labeling function, you can assign various error codes to specific questions or issues that arise with the devices.

Identify weaknesses.

Let the analysis reveal which specific product has more frequent service cases compared to other models. This insight could indicate potential quality issues, whether due to manufacturing defects, design flaws, or other causes.

Based on this information, you can take measures such as updating the user manual or making product improvements to effectively address the issue.

You can easily view these results at a glance on our dashboard, leading to improved product quality and reduced operating costs.